Like most home warranty companies, Cinch Home Services doesn’t cover non-mechanical items in your home, such as doors, walls and windows. What is not covered under a Cinch Home Services plan? The whole policy has a $10,000 coverage cap, so you can file claims until you reach that limit. How many service requests can you file during a Cinch Home Services plan term?Ĭinch Home Services does not place a cap on the number of service requests you can file per plan term. According to the sample contract, your refund will be prorated if you’ve filed any claims. After 30 days, a $25 cancellation fee applies. ![]() What is Cinch Home Services’ refund policy?Ĭinch Home Services’ refund policy is free cancellation within the first 30 days. Since then, Cinch has changed its name and acquired other home warranty companies, including Fixd. How long has Cinch Home Services been in business?Ĭinch Home Services was founded in Boca Raton, Fla., in 1978 under the name Cross Country Home Services. Highly disappointed!” - Sherry Williams, 2022 They texted that the concierge team would contact me, but they never did. They texted me four times asking if I needed them to contact me for assistance, and each time I said yes. “The repair person was wonderful that they sent (he came out four times to try to resolve the issue, but it is still not resolved), but I am not impressed with Cinch. Frustrating to say the least and time-consuming.” - Lynda Perdomo-Ayala, 2022 It was frustrating that the staff was not aware of who was on their roster to complete the job. Someone came out to review the damage, and once I received a replacement, it took two weeks before I finally had to get someone externally to come in to install our dishwasher. “Poor communication and inability to get the proper services when needed. With how complicated things are nowadays for simple stuff, it’s refreshing just to have a service that does what you need to without any problems to get there.” - Dylan Jensen, 2022 Just pay the deductible, and get an appointment. No hidden costs, no hassle with the vendor. You call to create the appointment, and everything is taken care of from there. Literally go to the website, follow some prompts to describe the issue you’re having, and at the end, they send your info to one of their approved vendors in your area. No one to argue that something needs taken care of, no having to justify needing something serviced, no hassle. “So far, we’ve had to use Cinch twice in the last year (first year of owning our home), and I don’t want to exaggerate, but it was by far some of the easiest warranty coverage I’ve used. You can’t go wrong.” - Deborah Barksdale, 2021 would recommend a home warranty policy for all homeowners. I was a little skeptical at first, but sure enough, I submitted my invoice from the vendor I chose, and I was reimbursed entirely. However, during this last claim, Cinch told me that I had to find my own vendor and they would reimburse me. “ have been a customer for over 10 years, and every time I called for service, Cinch was there. Here’s a representative sample of Cinch Home Services’ reviews: Generally, positive customer reviews emphasize the company’s friendly customer service team, and negative customer reviews mention occasional delays in service. Homeowners insurance deductible reimbursement ($500)Īir conditioner or water filter credit ($25)Ĭinch Home Services reviews on Google Reviews and Trustpilot are mixed, with both happy and unhappy customers leaving feedback. ![]() Covers the cost of an air conditioner or water filter up to $25Ĭinch Home Services offers six additional coverage options:Īir conditioning systems (including ductwork).Reimburses up to $500 if you have to file a homeowners insurance claim during your plan term.Covers all the items in the Appliances and Built-in Systems plans.The Complete Home Plan combines the protection of the two other plans for a total of 28 covered items. Offers $25 toward an air conditioner or water filter.Covers your plumbing system, including toilets.Covers air conditioning and heating systems, including ductwork.Other providers often consider these items optional. This plan covers 16 home systems, including built-in fans, central vacuums, doorbells, instant hot/cold water dispensers, toilets, sump pumps and smoke detectors. Offers a $25 credit toward an air conditioner or water filter.Covers common kitchen appliances, including freestanding ice makers, cooktops and food centers.Appliances PlanĪs the name suggests, the Appliances Plan covers 12 essential home appliances. The Built-in Systems Plan and Appliances Plan only cover systems and appliances, respectively, and the Complete Home Plan covers both appliances and systems. Cinch Home Services offers three home protection plans: the Appliances Plan, the Built-in Systems Plan and the Complete Home Plan.
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